FAQ

1. What are the advantages of Nova Mouse Pro compared to a conventional mouse?

Nova Mouse Pro is a revolutionary 5-in-1 mouse designed to maximize your productivity:

✔ Ergonomic design for optimal comfort.

✔ A tactile touchpad for smooth and intuitive navigation.

✔ A perfect presentation laser to liven up your meetings and classes.

✔ A recording pen to capture your voice notes with one click.

✔ Built-in voice commands in ChatGPT to write, organize, and save time efficiently.

2. Is Nova Mouse Pro compatible with all devices?

Yes! It works with PCs, Macs, tablets, and smartphones, thanks to its Bluetooth and USB connectivity. It's compatible with Windows, macOS, iOS, and Android.

3. How to enable ChatGPT voice control?

Simply press the dedicated button and speak. ChatGPT instantly assists you in writing, summarizing, or organizing your ideas.

4. What is the delivery time?

Your order will be shipped within 24 to 48 hours, with delivery estimated between 5 and 10 working days maximum, depending on your country.

5. Can I return my product if I am not satisfied?

Yes! You have 30 days to return your Nova Mouse Pro if it's in perfect condition and in its original packaging. See our Return Policy for more details.

6. My product is defective, what should I do?

Contact our customer service immediately with your order number and a photo/video of the problem. We will offer you a replacement or refund.

7. How do I charge Nova Mouse Pro and what is its battery life?

Nova Mouse Pro charges via USB-C and offers several weeks of battery life with normal use.

8. Can I use Nova Mouse Pro without Bluetooth?

Yes! It comes with a USB receiver for wireless connection to non-Bluetooth devices.

9. Do you offer a guarantee?

Yes, Nova Mouse Pro comes with a 12-month warranty against manufacturing defects.

10. How to contact customer support?

Our team is available 7 days a week at the following address: ergonovassistance@outlook.fr .

Need more help? Contact us, we're here for you!